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How the Police OAC Is Marked

What the College of Policing actually publishes about OAC marking, what it does not, and how to make your evidence easy to credit. Checked against the College's candidate guide on 1 October 2026.

Short answer

Trained assessors (police officers, police staff and community members) mark each of the three OAC exercises against a published set of Competency and Values Framework (CVF) areas at level 1. They know only your name and email. Your feedback report shows an overall score for each exercise. No pass mark is published, and spelling is not marked in the written exercise. Formats can change, so check the College candidate guide.

Try one out loud. Answer a practice question free and get a scored result in about a minute. No account. Answer a question free

Why understanding marking matters

Many candidates leave the Online Assessment Centre unsure how their performance was judged. This uncertainty often leads to unnecessary anxiety, speculation, and misinformation.

Understanding how the OAC is marked does not give you an "unfair" advantage. What it does do is help you prepare realistically and avoid common doubts.

The Golden Rule

The OAC is not marked on confidence, polish, or personality. It is marked on evidence of behaviour.

Who marks the OAC?

The College of Policing says its assessors are a mixture of police officers, police staff and people specifically chosen from the community. All are trained for each exercise and their performance is monitored, and a separate team quality assures the assessors.

Assessors only know your name and email address. They do not see the rest of your application and do not know whether you have applied before. They assess you against the competencies and values in the Competency and Values Framework (CVF), set at level 1 for initial recruitment.

Assessors are trained to:
  • Listen objectively
  • Assess evidence, not intention
  • Apply criteria consistently

What "Evidence" Actually Means

Zero Evidence (Fluff) Examples of what scores nothing. High Evidence (Score) Examples of what scores points.
"We handled the situation well." Vague. Who is "we"? What did you do specifically? "I took the lead by..." Specific ownership of the action.
"I would normally check everything." Theoretical. Assessors need to know what you actually did in the example. "I checked X because I was concerned about Y..." Action + Reasoning = Strong Evidence.
"It was a difficult day." Descriptive commentary. Adds no value to competency scoring. "I recognised the team was stressed, so I..." Emotional Awareness + Action.

*The OAC marks you on what you did, not on what happened to you.

How marking works across exercises

These are the competencies and values the College of Policing lists for each exercise in its candidate guide (updated July 2026). Your feedback report gives an overall score for each exercise. The College does not publish how exercise scores are weighted or combined, or the score you need on each one, so treat any website that quotes a precise pass mark or weighting with caution. Because every exercise is scored, prepare for all three.

Our summary: five things that make evidence easy to credit

Clarity

Can you explain thinking clearly?

Judgement

Is your decision making reasonable?

Courage

Did you do the right thing when it was difficult?

Awareness

Do you consider others' needs?

Reflection

Can you learn from mistakes?

This is PolicePay's plain-English summary, not the College's marking scheme. The official reference is the CVF (2024), whose three values are courage, respect and empathy, and public service.

Why structure matters more than confidence

Confident delivery does not equal strong evidence. Many candidates speak confidently but provide little detail. Others speak more slowly but give clear, structured explanations.

The College's own tips for the interview and briefing exercise point the same way:
• use the on-screen prompts to structure your answer
• express yourself clearly and concisely
• be specific, because time is limited

Nerves vs Pauses

The College tells candidates to "try to relax" and says it can only assess you on what you tell it.

Nerves, pauses and self-correction are not listed as marking criteria. In our view, what matters is whether you get across:

  • Clear actions
  • Logical reasoning
  • Relevant reflection

What does NOT affect marking (Myths)

✗
Accent or Dialect Assessors focus on what you say, not how you sound.
✗
Speed of Delivery Talking fast does not mean you know more.
✗
Having Police Experience This is an entry-level assessment. Experience is not required.
✗
Using "Fancy" Words Plain English is preferred over jargon.

The College says assessors assess you solely on your performance in the exercises. It has not published whether OAC scores are compared across candidates (the national sift, a separate stage, is scored as a percentile against a comparison group).

If you’re unsure whether your answers currently provide clear evidence across all exercises, the free “Are You Ready for the Police Online Assessment Centre?” readiness check can help highlight preparation gaps calmly.

Why candidates are sometimes surprised by outcomes

1
Confidence vs Structure

They felt confident but lacked structure.

2
Intention vs Action

They focused on intention ("I would do") rather than action ("I did").

3
Reflection

They underestimated the importance of reflection learning.

4
Criteria

They misunderstood what assessors were actually marking.

Understanding marking helps align preparation with what is actually assessed.

How preparation influences marking

Preparation does not guarantee outcomes. However, preparation helps you structure answers clearly, provide relevant evidence, avoidance common pitfalls, and communicate calmly under pressure.

These factors make it easier for assessors to identify your evidence. That is the role preparation plays.

What happens after marking

Report

Your feedback report shows an overall score for each exercise and what distinguishes better-performing candidates.

Communication

An automated email from police.assessments@notifications.service.gov.uk tells you how to open your result. Your force sets the timeline.

Next steps

If you pass, your force contacts you about the next stage, usually the in-person force interview. If not, you can resit from three months after your window started.

Final reassurance

The OAC marking process is designed to be structured, consistent, and fair. It is not designed to catch candidates out or reward confidence alone. If you focus on explaining what you did, why you did it, and what you learned, you are aligning your preparation with how the OAC is actually marked.

Rules that override your scores

The College's automatic fail policy sits above the marking. If you are believed to have breached the Code of Ethics, behaved inappropriately or tried to gain an unfair advantage, a quality assurance team reviews the evidence and can award an automatic fail regardless of how you scored. An automatic fail cannot be appealed. The guide names these triggers:

  • using notes or scripts prepared before the assessment (you may make notes on the platform during each exercise);
  • copying and pasting a written exercise response from another application;
  • getting help from anyone else, or using a second device such as a phone, smartwatch or second monitor;
  • noting or recording the assessment material, or sharing your notes afterwards.

Appeals about extenuating circumstances or procedural problems go in writing to your force within 24 hours of taking the assessment, with evidence. You cannot appeal after you receive your result. More in what happens if you fail the OAC and what happens after the OAC. For what each competency and value means at level 1, see the CVF explained.

What we could not verify

  • The scoring scale assessors use, the weighting between exercises and the score needed to pass. None is published.
  • Whether forces can still set a higher bar than the national standard. A 2022 College FAQ said they could; the current guide does not say so, and since 17 March 2026 the Police Regulations 2003 require candidates to pass to the standard set by the College. Ask your force.
  • Whether OAC results are compared across candidates. Not stated for the OAC.

Sources, read 1 October 2026: College of Policing online assessment process candidate guide (updated 21 July 2026: assessors, competencies per exercise, results, feedback report, automatic fail, appeals, resits); Competency and values framework (2024); national sift candidate guidance (percentile scoring); Police Regulations 2003, regulation 10; College candidate FAQs v2.2 (2022, older guidance).

FAQ

Who marks the police OAC?
Trained assessors who are a mix of police officers, police staff and people chosen from the community. The College of Policing says they only know your name and email address, do not know whether you have applied before, and are quality assured by a separate team.
What is the OAC marked against?
The competencies and values in the College of Policing's Competency and Values Framework (CVF), at level 1 for initial recruitment. Each exercise assesses a published set: for example the interview assesses courage, public service, respect and empathy, we take ownership and we are innovative and open-minded.
Is there a pass mark for each OAC exercise?
No pass mark is published. The current College guide (updated July 2026) says your feedback report gives your overall score for each exercise. A 2022 College FAQ said the report explains the required pass marks and that forces could raise the national minimum, but the current guide does not repeat that, so ask your force.
Is spelling marked in the written exercise?
No. The College says spelling and grammar are not assessed in the written exercise, because candidates use different devices and some have spell-check and some do not.
Do OAC assessors compare candidates to each other?
The College has not published whether OAC scores are compared across candidates. It does say the national sift, which is a separate earlier stage, is scored against a comparison group of applicants and shown as a percentile.
Do I need police knowledge to score well?
No. The College says you do not need to know about the law or police procedures, and assessors assess you solely on your performance in the exercises.
Does confidence affect OAC marking?
The College says assessors can only assess you on what you tell them about how you dealt with situations. Confidence is not a listed competency, so clear, specific evidence of what you did matters more than polish. This is our reading of the guidance, not a published marking rule.
What is an automatic fail in the OAC?
If you are believed to have breached the Code of Ethics, behaved inappropriately or tried to gain an unfair advantage (for example using prepared notes or scripts, or copying and pasting into the written exercise), a quality assurance team reviews the evidence and can award an automatic fail regardless of your scores. It cannot be appealed.
When do I get my OAC marks?
Your recruiting force tells you the expected timeline. You then get an automated email from police.assessments@notifications.service.gov.uk explaining how to open your result and personalised feedback report.
How can I make my answers easier to credit?
Answer the question asked, use the on-screen prompts, say what you personally did and why, and use only the information given in the written and briefing exercises. The College suggests STAR as a common structure for the interview. Practice helps you prepare; it does not guarantee a result.

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